Useful Resources for Developing, Administering, and Maintaining High-Quality Online Courses and Programs

BEST PRACTICES IN ONLINE AND TECHNOLOGY-MEDIATED INSTRUCTION

Academic Senate for California Community Colleges. 1993. Distance Education in the California Community Colleges: An

Academic Senate Review of the Social, Fiscal and Educational Issues .

Academic Senate For California Community Colleges, 1993, Curriculum Committee Review of Distance Learning Courses and Sections.

Academic Senate for California Community Colleges, 1997, Guidelines for Good Practice: Technology-Mediated Instruction.

Academic Senate for California Community Colleges, 1999, Guidelines for Good Practice: Effective Instructor-Student Contact in

Distance Learning, with Sample Course Outlines.

Allan, E., Seaman, J. 2003. Sizing the Opportunity: The Quality and Extent of Online Learning in the United States, 2002-2003 (PDF Format).

Sloan-C.

American Council on Education - Center for Adult Learning and Educational Credentials. 1996. Guiding Principles for distance learning in a learning society. One Dupont Circle NW, Suite 250, Washington, DC 20036-1193.

American Distance Education Consortium. (2001). ADEC guiding principles for
distance learning. Available: http://www.adec.edu/admin/papers/distancelearning_%20principles.html

California State University Academic Senate. 1996. Principles Regarding Technology Mediated Instruction in CSU. Attachment to AS-2321-96/AA/FA.

Chickering, A.W., and Gamson, Z.F. (1987). Seven principles of good practice in
undergraduate education: faculty inventory. Available: www.byu.edu/fc/pages/tchlrnpages/7princip.html.

Chickering, A.W., and Ehrman, S.C. (1997). Implementing the seven principles:
technology as lever. American Association for Higher Education. Available: www.aahe.org/technology/ehrmann.htm.

Graham, C., Cagiltay, K., Lim, B., Craner, J., & Duffy, T.M. (2001). Seven principles of
effective teaching: A practical lens for evaluating online course. The Technology Source. Michigan Virtual University. Available
http://ts.mivu.org/default.asp?show=article&id=839.

Institute for Higher Education Policy. (2000). Quality on the line: Benchmarks for success in Internet-based distance education. Washington, D. C.: Author.

Jonassen, D. H., Peck, K.L., & Wilson, B.G. (1999). Learning with technology: A
constructivist perspective. Prentice Hall: Upper Saddle River, NJ.

Kazlauskas, Edward. 2003. What Works in Distance Learning: Management Strategies, Strategies Based on Content Management System, v.5, updated last on 02/03/03. See also O’Neil, H. F. (2003). What works in distance learning (Report to the Office of Naval Research). Los Angeles: University of Southern California, Rossier School of Education.

Kozlovic, Anton Karl. 2003. Teaching Computer-and-Society Issues Through Popular Films: The Case of Desk Set (1957). EFFECTIVE TEACHING [Online], 6(2). Available HTTP: http://www.uncw.edu/cte/et/articles.htm [2003, June 7].

Krauth, Barbara. 1996. Principles of Good Practice for Distance Learning Programs. Cause/Effect. Spring: 6-8.

Leblanc, R. (1998). Good teaching: The top ten requirements. The Teaching Professor.
October 8, 1998. Available:
http://honolulu.hawaii.edu/intranet/committees/FacDevCom/guidebk/teachtip/topten.htm

Lorenzo, George, and Janet Moore. 2002. Five Pillars of Quality Online Education. Sloan-C. http://sloan-c.org/effective/pillarreport1.pdf

National Teachers Enhancement Network. (1999). Acceptable practices. University of
Montana. Available http://btc.montana.edu/nten/practices_text.shtml.

North Central Association Commission on Institutions of Higher Education. 2000. Best Practices for Electronically Offered Degree and Certificate Programs. http://www.ncahigherlearningcommission.org/resources/electronic_degrees/Best_Pract_DEd.pdf

Pennsylvania State University. (1998). Faculty development 101. PennState World
Campus. Available https://courses.worldcampus.psu.edu/welcome/facdev101/index.html

Shank, R. (1997). Virtual learning: A revolutionary approach to building a highly
skilled workforce. McGraw-Hill, NY.

Stryker, C. (1999). Teaching successful telecourses. National Teachers Enhancement
Network – University of Montana. Available http://btc.montana.edu/nten/tr.shtml.

University of Illinois. (1999). Teaching at an internet distance: the pedagogy of online
teaching and learning. Report of a 1998-1999 University of Illinois Faculty Seminar.
Available: http://www.vpaa.uillinois.edu/tid/report/tid_report.html.

Western Interstate Commission for Higher Education. 1995. Principles of Good Practice for Electronically Offered Academic Degree and Certificate Programs.

ASSESSMENT

Angelo, T.A. & Cross, K.P. (1993). Classroom assessment techniques. (ed.). San Francisco: Jossey-Bass.

Assessment update: Progress, trends, and practices in higher education. Four issues per year. Jossey-Bass.

Astin, A.W. (1991). Chapter 1: understanding the context of self-evaluation. In Self-study processes: A guide to self-evaluation in higher education (4th ed.). (pp. 1-16). American Council on education/Oryx Press.

Banta, T.W., Lund, J.P. Black, K.E. & Oblander, F.W. (1996). Chapters 1-10 (pp. 3 - 68). In Assessment in practice: Putting principles to work on college campuses. San Francisco: Jossey-Bass.

Barr, Robert B. and John Tagg (1995, November-December ). From teaching to learning-A new paradigm for undergraduate education. Change, 13-25.
Boyer, Ernest L. (1990). Scholarship Reconsidered: Priorities of the Professoriate. San Francisco, CA.

Braskamp, Larry A. and David C. Braskamp (1997). The changing pendulum of standards and evidence. CHEA Chronicle No. 5. Washington, D.C.: Council for Higher Education Accreditation.

Braskamp, L. A. & Braskamp, D. C. (1997) College assessment program surveys for higher education (CAPS). It can be found in www.luc.edu/faculty/lbraska <http://www.luc.edu/faculty/lbraska>.

Chambers, Tony (2002 November-December) Helping students find their place and purpose: Tony Chambers talks with Sharon Parks. About Campus, 20-24.

Chickering, Arthur W. (2003 January-February). Reclaiming our soul. Change, 39-44.

Chickering, A., & Gamson, Z. (1987). Seven principles for good practice in undergraduate education. AAHE Bulletin, 40 (3), 3-7.

Colby, A., Ehrlich, T., Beaumont, E., and Stephens, J. (2003). Educating citizens. San Francisco. See Chapter 9, “Assessment in moral and civic education.”
Diamond Robert (Ed.) (2002). Field guide to academic leadership. San Francisco: Jossey-Bass.

Ewell, P.T. (1999). Chapter 12: Assessment of higher education quality: Promise and politics. In S.J. Messick (ed.), Assessment in higher education: Issues of access, quality, student development, and public policy (pp. 147-156). Mahwah, NJ: Lawrence Erlbaum Associates.

Haworth, J.G. & Conrad, C.F. (1996). Refocusing quality assessment on student learning. In J.G. Haworth (Ed.), Assessing graduate and professional education: Current realities, future prospects. New Directions for Institutional Research, No. 92 (pp.45-60). San Francisco: Jossey-Bass.

Light, R. (2001). Making the most of college: Students speak their minds. Cambridge, MA: Harvard University Press.

Middle States Commission on Higher Education (2003). Student learning assessment: Options and resources. This Handbook and its companion website, http://www.msache.org/, offer resources, exercises, examples and guidelines for campus use.

Palmer, Parker J. (1998). The Courage to Teach. San Francisco: Jossey-Bass.

Pascarella, E. & Terenzini, P. (1991). How college affects students: Findings and insights from twenty years of research. San Francisco: Jossey-Bass.

Pascarella, E. (2001). Identifying excellence in undergraduate education: Are we even close? Change, May/June, 19-23.

Preskill,H. and R. T. Torres (1999). Evaluative inquiry for learning in organizations. Thousand Oaks, CA: Sage.

Shulman, Lee S. (2002, November-December) Making differences: A table of learning. Change, 34 (6), 36-45.

Shulman, Lee S. (July-August 1999). Taking Learning Seriously. Change, 31, 11-17.

QUALITY IN ONLINE COURSE DEVELOPMENT

Anderson, Terry. (2003). Getting the Mix Right Again: An Updated and Theoretical Rationale for Interaction Athabasca University – Canada’s Open University <http://www.irrodl.org/content/v4.2/anderson.html>

Angelo, T. A., & Cross, P. K. (1993). Classroom assessment and technologies (2nd ed.). San Francisco: Jossey-Bass.

Boling, E., & Frick, T. W. (1997). Holistic rapid prototyping for Web design: Early usability testing is essential. In B. H. Khan (Ed.), Web-based instruction (pp. 319-328). Englewood Cliffs, NJ: Educational Technology Publications.

Chickering, A., & Reisser, L. (1993). Education and identity. San Francisco: Jossey-Bass.

Chisholm, P. (2003). Tutoring for future combat. Military training technology: Online edition. Retrieved November 1, 2003 from
http://www.mt2-kmi.com/archive_article.cfm?DocID=219

Chow, O., & Shutters, J. (2002). Do’s and don’ts in offering online developmental math courses. Harrisburg, PA: Harrisburg Area Community College.

Duvall, C. K., & Schwartz, R. G. (2000). Distance education: Relationship between academic performance and technology-adept adult students. Education and Information Technologies, 5(3), 177-187.

Edelstein, S., & Edwards, J. (2002). If you build it, they will come: Building learning communities through threaded discussions. Online Journal of Distance Learning Administration, 5(1), 1-9. Retrieved November 11, 2003 from <http://www.westga.edu/~distance/ojdla/spring51/edelstein51.htm>.

Edu-Tools. (2002) "Teaching Online: Techniques, Case Studies, and Best Practices" http://www.edutools.info/course/links/detail.jsp?cat=2%20

Ehrmann, S. C. (1995). Asking the right question: What does research tell us about technology and higher learning? Change, (27)2, 20-27. Retrieved December 12, 2003 from <http://www.georgetown.edu/crossroads/guide/ehrmann.html#Author> and December 22, 2003 from <http://www.learner.org/edtech/rscheval/rightquestion.html>

Florida Gulf Coast University. (2003) Principles of Online Design: Instructional Design. http://www.fgcu.edu/onlinedesign/designDev.html

Fort Hays State University. (2003). AQIP Quality Criteria. Retrieved Retrieved December 22, 2003 from http://www.fhsu.edu/aqip/quality_crit.shtml
Frankola, Karen. "The e-Learning Taboo: High Dropout Rates in Online Courses." Syllabus June 2001: 14+.

Hall, R. H. (1999). Instructional web site design principles: A literature review and synthesis. The Virtual University Journal. 2, 1-12.

Henke, H. (2001). Evaluating web-based instruction design. Retrieved December 22, 2003 from <http://www.chartula.com/evalwbi.pdf>

Hricko, M. (2002). Developing an interactive web-based classroom. Journal of the Distance Learning Association. Retrieved [Need date] from http://www.usdla.org/html/ journal/NOV02_Issue/article05.html <http://www.usdla.org/html/journal/NOV02_Issue/article05.html>

Huba, M. E., & Freed, J. (1999). Learner-centered assessment on college campuses: Shifting the focus from teaching to learning. Needham Heights, MA: Allyn & Bacon.

Illinois Online Network. (2003). "Instructional Design for Online Course Development" http://www.ion.illinois.edu/IONresources/instructionalDesign/index.asp

Institute for Higher Education Policy. (2000). Quality on the line: Benchmarks for success in Internet-based distance education. Washington, D. C.: Author.
Irani, Tracy and Ricky Telg. "Going the Distance: Developing A Model Distance
Education Faculty Training Program." Syllabus August 2001: 14-22.

Khan, B. H. (1997). Web-based instruction. Englewood Cliffs, NJ: Educational Technology Publications.

Knox, E. L. S. (2002). The pedagogy of web site design. ALN Magazine: A Publication of the Sloan Consortium. Retrieved November 12, 2003 from http://www.aln.org/ publications/magazine/v1n2/knox.asp <http://www.aln.org/publications/magazine/v1n2/knox.asp>

Lazonder, A. (2003). Principles for designing web searching instruction. Education and Information Technologies,. 8, 2.

Maskell, R. (2003). Taking learning to the next level. Military Training Technology: Online Edition. Retrieved Retrieved November 15, 2003 from <http://www.mt2-kmi.com/>.

McAlister, M., Rivera, J., & Hallam, S. (2001). Twelve important questions to answer before you offer a web-based curriculum. Online Journal of Distance Learning Administration, 4, 2.

Montilva, J. A., Sandia, B., & Barrios, J. (2002). Developing instructional Web sites-a software engineering approach. Education and Information Technologies, 7(3), 201-224.

Moore, M. G. (1997). The study guide: Foundation of the course. Editorial note. The American Journal of Distance Education, 11(2), 1-2.

Nash, S. Online course quality benchmarks. Retrieved November 30, 2003 from
http://intercom.virginia.edu/SurveySuite/ Surveys/Course_Benchmarks.

Nielsen, J. (1996). Top ten Web design mistakes. Jakob Nielsen’s alertbox. Retrieved November 1, 2003 from <http://www.useit.com/alertbox>

O’Donoghue, J., Jentz, A., Singh, G., & Molyneux, S. (2001). IT developments and changes in customer demand in higher education. ALN Magazine, 4, 1.

O’Sullivan, M. F. (1999). Worlds within which we teach: Issues for designing world wide web course material. Technical Communication Quarterly, 8(1), 61-72.

Paasonen, S. (2002). The woman question: Addressing women as internet users. In Domain errors! Cyberfeminist practices. Autonomedia and SubRosa, 89-108.

Palloff, R. M., & Pratt, K. (1999). Building learning communities in cyberspace. San Francisco: Jossey-Bass.

Presby, Leonard. "Seven Tips for Highly Effective Online Courses." Syllabus June 2001: 17.

Ragan, L. C. (1999). Good teaching is good teaching: An emerging set of guiding principles and practices for the design and development of distance education. Cause/Effect, 22,1. Retrieved December 22, 2003 from <http://www.educause.edu/ir/library/html/cem9915.html>.

Reeves, T. (2002). A model of the effective dimensions of interactive learning on the world wide Web. Instructional Technology Resources, The University of Georgia. Retrieved November 10, 2003 from
http://it.coe.uga.edu/~treeves/WebPaper.pdf

Reeves, T. (1997). Evaluating what really matters in computer-based education. Learning with Software: Pedagogies and Practices. Retrieved December 22, 2003 from http://www.educationau.edu.au/archives/cp/reeves.htm

Richie, Donn, and Bob Hoffman. (1996). Using Instructional Design Principles to Amplify Learning On The World Wide Web. http://edweb.sdsu.edu/clrit/learningtree/DCD/WWWInstrdesign/WWWInstrDesign.html

Roberson, T., & Klotz, J. (2002). How can instructors and administrators fill the missing link in online instruction? Online Journal of Distance Learning Administration, 5, 4.

Rosenberg, M. J. (2001). E-learning: Strategies for delivering knowledge in the digital age. New York: McGraw-Hill.

Schweizer, H. (1999). Designing and teaching an online course. Boston: Allyn & Bacon.

Sherry, L. (1995). 1996). Issues in Distance Learning. International Journal of Educational Telecommunications, 1 (4), 337-365. http://carbon.cudenver.edu/~lsherry/pubs/issues.html

Sloan-C. (2002). Effective practices. Retrieved November 3, 2003 from <http://www.aln.org/>.

University of Central Florida. (2003). Best practices for authorship, design, and Web site management. Retrieved November 1, 2003 from http://www.ucf.edu/webpolicy/reports/specreport-REV8text.htm

University of Tasmania. (2002). Web publishing policy and guidelines. Retrieved November 15, 2003 from http://www.utas. edu.au/webdev/docs/web_publishing_guidelines.pdf <http://www.utas.edu.au/webdev/docs/web_publishing_guidelines.pdf>

Walvoord, Barbara, Kevin Barry, and Thomas Laughner. "Teaching Well Using Technology: A Faculty Member's Guide to Time-Efficient Choices ThatEnhance Learning." Notre Dame, Indiana: Kaneb Center for Teaching & Learning, University of Notre Dame.

Willis, Barry. (1999) Instructional development for distance education. Distance Education - Strategies and Tools and Distance Education - A Practical Guide. http://www.uidaho.edu/eo/dist3.html

Wolfe, T. E. (1996). Putting interaction into interactive television. In Proceedings, 17th Annual Distance Learning Conference, University of Wisconsin, Madison, WI.

INSTRUCTIONAL DESIGN QUALITY INDICATORS

Anglin, Gary J. Instructional Technology: Past, Present, and Future. 2nd ed. Englewood, CO: Libraries Unlimited, 1995.
Bordeau, Jacqueline, and Anthony Bates. "Instructional Design for Distance Learning." Journal of Science Education and Technology 5, no. 4 (December 1996): 267-83.

Dick, Walter. "Instructional Design and Creativity: A Response to the Critics." Educational Technology 35, no. 4 (July/August 1995): 5-11.

Dills, Charles R., and Alexander J. Romiszowski, editors. Instructional Development Paradigms. Englewood Cliffs, NJ: Educational Technology Publications, 1997.

Duffy, Thomas M., and David H. Jonassen, editors. Constructivism and the Technology of Instruction: A Conversation. Hillsdale, NJ: Lawrence Erlbaum Associates Publishers, 1992.

Fleming, Malcolm, and W. Howard Levie, eds. Instructional Message Design: Principles from the Behavioral and Cognitive Sciences. 2nd ed. Englewood Cliffs, NJ: Educational Technology Publications, 1993.

Florida Gulf Coast University. (2003) Principles of Online Design: Instructional Design. http://www.fgcu.edu/onlinedesign/designDev.html

Gagné, Robert Mills, Leslie J. Briggs, and Walter W. Wager. Principles of Instructional Design. 4th ed. Fort Worth: Harcourt Brace Jovanovich College Publishers, 1992.

Gayesky, Diane. "Out -of-the Box Instructional Design: Moving from Assembly-Line Models to Non-linear Performance Models" ASTD: Training and Development, April 2002, http://www.omnicomassociates.com/t&disd.html

Hannafin, Michael J., and Kyle L. Peck. The Design, Development, and Evaluation of Instructional Software. New York: MacMillan Publishing Company, 1988.
Hannum, Wallace H., and Carol Hansen. Instructional Systems Development in Large Organizations. Englewood Cliffs, NJ: Educational Technology Publications, 1989.

Harrison, Nigel. Practical Instructional Design for Open Learning Materials: A Modular Course Covering Open Learning, Computer-Based Training, Multimedia. New York: McGraw-Hill Book Co., 1995.

Heinich, Robert, Michael Molenda, and James D. Russell. Instructional Media and the New Technologies of Instruction. 4th Edition. New York: MacMillan Publishing Company, 1993.

Hoey, Ross. Designing for Learning: Effectiveness with Efficiency. London: Kogan Page Ltd., 1994.

Jonassen, David H. Computers in the Classroom: Mindtools for Critical Thinking. Englewood Cliffs, NJ: Merrill, 1996.

Jonassen, David H., editor. Instructional Designs for Microcomputer Courseware. Hillsdale, NJ: L. Erlbaum Associates, 1988

.
Jonassen, David H., and Barbara L. Grabowski. Handbook of Individual Differences, Learning, and Instruction. Hillsdale, NJ: Lawrence Erlbaum Associates, 1993.

Jonassen, David H., Wallace H. Hannum, and Martin Tessmer. Handbook of Task Analysis Procedures. New York: Praeger, 1989.

Jonassen, David H., Rebecca Jo Hennon, et al. "Certainty, Determinism, and Predictability in Theories of Instructional Design: Lessons from Science." Educational Technology 37, no. 1 (January/February 1997): 27-34.

Jonassen, David H., and Heinz Mandl, editors. Designing Hypermedia for Learning. NATO Advanced Research Workshop on Designing Hypertext/Hypermedia for Learning. New York: Springer-Verlag, 1990.

Kemp, Jerrold E., Gary R. Morrison, and Steven M. Ross. Designing Effective Instruction. 2nd ed. New York: Merrill, 1998.

Laurillard, Diana. Rethinking University Teaching: A Framework for the Effective Use of Educational Technology. New York: Routledge, 1993.

Leshin, Cynthia B., Joellyn Pollock, and Charles M. Reigeluth. Instructional Design Strategies and Tactics. Englewood Cliffs, NJ: Educational Technology Publications, 1992.

Lillie, David L., and Gary B. Stuck. Computers and Effective Instruction: Using Computers and Software in the Classroom. New York: Longman, 1989.

Locatis, Craig, and Francis D. Atkinson. Media and Technology for Education and Training. Columbus, OH: C. E. Merrill Pub. Co., 1984.

Madhumita, and K. L. Kumar. "Twenty-one Guidelines for Effective Instructional Design." Educational Technology 35, no. 3 (May-June 1995): 58-61.

McAlpine, Lynn, and C. Weston. "The Attributes of Instructional Materials." Performance Improvement Quarterly 7, no. 1 (1994): 19-30.

Merrill, M. David. "An Integrated Model for Automating Instructional Design and Delivery." In Automating Instructional Design: Concepts and Issues, edited by Michael Spector, Martha C. Polson, and Daniel J. Muraida. Englewood Cliffs, NJ: Educational Technology Publications, 1993.

Merrill, M. David, and David G. Twitchell, editors. Instructional Design Theory. Englewood Cliffs, NJ: Educational Technology Publications, 1994.

Michigan Virtual University. "Standards for Quality Online Courses," Online Instructor Program, 2002. http://standards.mivu.org/evaluator

Milheim, William D., editor. Authoring-Systems Software for Computer-Based Training. Englewood Cliffs, NJ : Educational Technology Publications, 1994.

Performance Improvement. [Formerly Performance & Instruction.] Washington, DC: International Society for Performance Improvement.

Reigeluth, Charles M., editor. Instructional-Design Theories and Models: An Overview of their Current Status. Hillsdale, NJ: Lawrence Erlbaum Associates, 1983.

Reigeluth, Charles M., Bela H. Banathy, and Jeannette R. Olson, editors. Comprehensive Systems Design: A New Educational Technology. New York: Springer-Verlag, 1993.

Richey, Rita C. "Trends in Instructional Design: Emerging Theory-Based Models." Performance Improvement Quarterly 8, no. 3 (1995): 96-110.

Ryder, Martin. "Instructional Design Models." U of Colorado online. 2003. http://carbon.cudenver.edu/~mryder/itc_data/idmodels.html

Seels, Barbara. "Taxonomic Issues and the Development of Theory in Instructional Technology." Educational Technology 37, no. 1 (January/February 1997): 12-21.

Seels, Barbara, and Zita Glasgow. Exercises in Instructional Design. Columbus, OH: Merrill Publishing Company, 1990.

Spector, J. Michael, Martha C. Polson, and Daniel J. Muraida, eds. Automating Instructional Design: Concepts and Issues. Englewood Cliffs, NJ: Educational Technology Publications, 1993.

Tessmer, Martin, David Jonassen, and David C. Caverly. A Nonprogrammer's Guide to Designing Instruction for Microcomputers. Englewood, CO: Libraries Unlimited, 1989.

Tessmer, Martin, and Rita C. Richey. "The Role of Context in Learning and Instructional Design." Educational Technology Research and Development 45, no. 2 (1997): 85-115.

Tipton, Mary H., and Samuel Dumba-Safuli. Instructional Design: Theory, Higher Education, and Teacher Education: A Selected Bibliography. Englewood Cliffs, NJ: Educational Technology Publications, 1994.

Twitchell, David G., editor. Robert M. Gagné and M. David Merrill -- In Conversation. Englewood Cliffs, NJ: Educational Technology Publications, 1991.

West, Charles K., James A. Farmer, and Phillip M. Wolff. Instructional Design: Implications from Cognitive Science. Englewood Cliffs, NJ: Prentice Hall, 1991.

Wileman, Ralph E. Visual Communicating. Englewood Cliffs, NJ: Educational Technology Publications, 1993.

Winer, Laura R., and Jesús Váquez-Abad. "The Present and Future of ID Practice." Performance Improvement Quarterly 8, no. 3 (1995): 55-67.